Privacy Policy
1. Introduction
The Hoop Journey (“The Hoop Journey,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our athletes, parents, guardians, and website visitors. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you interact with our training programs, website, and registration systems.
2. Information We Collect
When you register for The Hoop Journey programs, contact us, or use our website, we may collect information including: - Parent or guardian name and contact information - Athlete name, age, grade level, and training-related information - Email address and phone number - Emergency contact information provided during registration - Account information created through our scheduling and membership platform - Payment and billing information processed through third-party payment providers - Information submitted through forms, surveys, testimonials, or communications with The Hoop Journey We only collect information that is reasonably necessary to provide, manage, and improve our training services.
3. How We Use Your Information
The Hoop Journey may use collected information to: - Create and manage athlete accounts - Schedule and organize training sessions - Communicate with parents, guardians, and athletes regarding sessions, updates, and program information - Process payments and manage memberships - Provide customer support - Improve our programs and athlete experience - Send important business updates or relevant information about The Hoop Journey programs We do not sell, rent, or trade personal information to third parties for marketing purposes.
4. Payment Information & Third-Party Services
Payments are processed through third-party payment providers. The Hoop Journey does not directly store full payment card numbers or banking information. Payment information is handled according to the privacy and security practices of the applicable payment processor. The Hoop Journey also uses third-party platforms to help operate our business, including registration, scheduling, communication, and payment services. These services may collect and process information necessary to provide their services, such as: - Membership and scheduling software - Payment processing providers - Website hosting and analytics services We encourage users to review the privacy policies of these third-party providers for more information about their practices.
5. Website Information, Data Security & Children's Information
When you visit The Hoop Journey website, certain information may be collected automatically, such as browser type, device information, pages visited, and general website usage information. This helps us improve website performance and user experience. The Hoop Journey takes reasonable steps to protect personal information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed to be completely secure. The Hoop Journey provides youth basketball training programs and may collect information about minor athletes with the knowledge and authorization of a parent or legal guardian. We use athlete information only for purposes related to providing and managing our training programs. Parents and guardians may request to review, update, correct, or request deletion of personal information when appropriate. To make a request, please contact The Hoop Journey at: thehoopjourney1@gmail.com. The Hoop Journey may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date. If you have questions about this Privacy Policy or how your information is handled, please contact: The Hoop Journey Email: thehoopjourney1@gmail.com By using The Hoop Journey services, registering for programs, or submitting information through our website or registration platforms, you acknowledge that you have reviewed this Privacy Policy.